Mryenllyd Xychorven operates from 71 Şərifzadə, Baku, Azerbaijan, creating fresh and dried flower compositions for clients throughout the region. This privacy policy explains how we handle your personal information when you visit our website, contact us for services, or engage with our floral design business.

We believe transparency builds trust. That's why we've written this policy in plain language, avoiding legal jargon wherever possible. If something isn't clear, please reach out to us directly.

We collect information in several ways, always with good reason and within legal boundaries under Azerbaijan data protection regulations.

Your information helps us provide better floral services and maintain our business relationship with you. Here's what we do with the data we collect:

• Service Delivery: Creating custom floral arrangements that match your vision and requirements
• Communication: Keeping you updated on project progress, delivery schedules, and seasonal offerings
• Business Operations: Managing orders, processing payments, and maintaining client records
• Quality Improvement: Understanding what works well and what we can enhance in our services
• Legal Compliance: Meeting our obligations under Azerbaijan business and tax regulations

Protecting your personal information is a responsibility we take seriously. We've implemented several security measures to safeguard your data:

• Secure Storage: Client information stored in password-protected systems with limited access
• Encrypted Communications: Email and data transmission protected using industry-standard encryption
• Access Controls: Only authorized team members can access client information, and only when necessary
• Regular Updates: Security systems and procedures reviewed and updated periodically
• Physical Security: Paper records stored securely at our Baku location with restricted access

While we implement strong security practices, no system is completely immune to risks. We're committed to addressing any security concerns promptly and transparently.

We keep your personal information private and don't sell it to third parties. However, we may share limited information in specific circumstances:

Under Azerbaijan data protection regulations and our commitment to transparency, you have several important rights regarding your personal information:

• Access Right: Request a copy of the personal information we hold about you
• Correction Right: Ask us to update or correct inaccurate information
• Deletion Right: Request removal of your personal data, subject to business record requirements
• Communication Control: Opt out of marketing emails while maintaining service communications
• Data Portability: Receive your information in a portable format if technically feasible
• Processing Restriction: Ask us to limit how we use your information in certain circumstances

We keep your information only as long as needed for business purposes and legal compliance:

• Active Clients: Information maintained while we have an ongoing business relationship
• Completed Projects: Records kept for three years for warranty purposes and business reference
• Financial Records: Payment and tax information retained for five years as required by Azerbaijan law
• Marketing Data: Contact information for promotional purposes deleted upon request or after two years of inactivity

When we delete information, we remove it from our active systems. Some data may remain in backup systems for a limited time but becomes inaccessible for business use.

Our business operates primarily within Azerbaijan, but some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards protect your information according to international privacy standards.

Cloud storage and email services may involve data processing outside Azerbaijan. We choose providers with strong privacy commitments and adequate protection measures for international transfers.

Our website uses cookies and similar technologies to improve your browsing experience:

• Essential Cookies: Required for website functionality, shopping cart, and secure areas
• Performance Cookies: Help us understand how visitors use our site to make improvements
• Preference Cookies: Remember your choices to enhance your experience on return visits

You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.

We review and update this privacy policy periodically to reflect changes in our business practices or legal requirements. When we make significant changes, we'll notify active clients by email and post the updated policy on our website.

Minor updates for clarity or additional detail may be made without individual notification. We encourage you to review this policy occasionally to stay informed about how we protect your privacy.